Nowadays, online shopping has become an indispensable part of the vast majority of citizens' lives, and many young people tend to buy residential furniture online, especially when shopping online, its high-quality and inexpensive products always give people a feeling of value for money. . However, compared with physical store sales, online shopping furniture has hidden risks and needs public attention.
“I was going to the physical furniture store first, then went online to compare the prices, and found that it was cheaper and then chose online shopping furniture.†Mr. Ye told reporters that he bought a set through a group buying website in March this year. Leather sofas, and before that, he has visited the price of no less than five home stores in the city.
Mr. Ye said that before buying furniture online, he tried to choose a store with physical stores, so he could go to the physical store to personally select samples, and then choose a reputable online shopping platform and a website with a third-party payment platform, which is relatively more Guaranteed.
However, Mr. Lin, who is engaged in furniture business in downtown Maidi South Road, said that unlike most physical stores that offer door-to-door, free installation and thoughtful after-sales service, many online sellers cannot provide furniture installation services, but are equipped with installation instructions. The public can only do it by themselves. Once the installation is wrong, it is very difficult to protect the rights after sale.
Mr. Lin said that although the current logistics level can meet the transportation needs of large-sized furniture, but because of the special characteristics of the home, some products are not suitable for online shopping, for example, online shopping ceramics and other fragile materials for the main materials of furniture, building materials If there is no outer packaging or outer packaging that can not guarantee the safety of the product, it will be easy to break during transportation, which not only affects the appearance, but also affects the use of furniture, and more importantly, it is difficult for consumers to be accountable.
To this end, Mr. Lin suggested that tiles, floors, wardrobes, etc., which are large in size, high in freight and easy to bump, are prone to color problems due to the troubles of replenishment and return. They are not suitable for online shopping. When citizens buy furniture online, You must keep your mind and make an order after you have a detailed understanding of the product information. At the same time, it is best to communicate in advance about the return and replacement of goods and how to solve problems, and keep the chat records for reasonable rights protection.
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