Beginning next month, if you want to buy furniture, it is best to ask the merchant to sign the complete "Zhejiang Furniture Sales Contract" (model text), the material of the furniture, the place of origin, when to install, delivery, such as how to pay returns, etc. The terms are all written in black and white to protect their legitimate rights and interests. The "Zhejiang Furniture Sales Contract" (demonstration text) was jointly released by the Zhejiang Institute of Furniture and Hardware and the Zhejiang Furniture Industry Association, and it is proposed that the province's furniture market and related production enterprises will be fully integrated from May 1st. Land use, take the initiative to sign a contract with consumers in the total price of more than 5,000 yuan, for the purchase of less than 5,000 yuan, consumers require a contract, do not refuse to shirk. The two units also indicated that they will conduct a survey on the implementation of model contracts for furniture stores with the support of relevant departments, and the results will be released to the public so that consumers can vote with their feet. If the seller withdraws from the market or the organizer of the trade fair must first pay for it. If you buy the furniture, you find that the product has quality problems, go to the merchant, but find that the merchant goes to the building, then you can only recognize the bad luck? In this regard, in the newly announced contract model text, the market or the organizer of the trade fair is responsible for the advance payment liability, that is, the furniture sold in the market or the trade fair. If there is a quality problem, it will catch up with the furniture company has already withdrawn. In the case, the consumer may request the market or the organizer of the trade fair to assume the liability for compensation according to the contract. In order to ensure that this is implemented, the contracts signed in the market, in addition to the signatures and seals of consumers and merchants, as well as the sponsors as a third-party seal, in order to provide consumers with an insurance. However, if the furniture market or the organizer of the trade fair implements a unified cashier, and the buyer does not pay the unified cashier after signing the sales contract, but directly settles directly with the seller, the furniture market or the organizer of the trade fair may not Undertake responsibility for after-sales services such as “first paymentâ€. Whether to collect the transportation installation fee must be filled out. Many people who have bought furniture have this feeling, and the salesperson can't take it seriously. Because when the salesperson tells you that a piece of furniture material is mahogany, you are not sure whether he refers to the entire material of the furniture, or only the main frame and panel; when the salesperson tells you that a piece of furniture is imported from Italy, you don't know him. Refers to the furniture origin or brand; in addition, consumers generally do not pay attention to the drawer slides, hinges and other hardware, but the price of hardware of different brands may differ by more than ten times. Previously, many furniture merchants were reluctant to sign a very clear contract with consumers. For example, in January last year, Zhejiang Consumer Protection Committee purchased 12 brands of solid wood furniture in 12 major furniture markets in Hangzhou. Although the sales staff kept saying “all solid woodâ€, the investigators asked to write on the purchase documents. Ming furniture main material, but no one dare to agree, all filled in the sales voucher are ambiguous, and are not willing to indicate on the purchase contract or shopping documents whether the whole solid wood furniture or main material, auxiliary materials are. In the newly published model text of the contract, the first article specifically lists the “originâ€, “main materials†and “category†columns, and the “main materials†column, which is used to fill in the main raw materials used in the products. Hardware accessories information, "category" column for consumers to choose the category of products to be purchased according to national and industry standards. The way in which only the simple total price is written in the contract has also been changed, because there have been cases in the past: after the goods are delivered, the customer chooses to return the goods for various reasons, and the merchant says that he wants to deduct a large amount of transportation when refunding. And installation fee. Therefore, in the second article of the contract demonstration text, the “transportation fee†and “installation fee†are separately listed, and the payment party is clearly required to be written. In order to protect the interests of buyers and sellers, the model contract also requires special refinement of the delivery location, especially for large-size whole goods. The environmental conditions of delivery should be known in advance, such as whether the vehicle can go downstairs, whether the elevator is large, and whether the passage is spacious. Whether the security door is double-opened, etc., so as to avoid the problem of adding “upstairs fee†and “entry fee†in the later period, or the large-sized whole goods cannot enter the room. Product descriptions and promotional materials can be used as acceptance basis. The furniture manufacturers describe the products in the publicity materials, such as "formaldehyde-free", "100% solid wood", etc., but the facts and publicity materials often have great differences, but many previous contracts There are no provisions concerning product quality standards. Salesmen often simply write “according to relevant national regulations†or “same samplesâ€. When consumers find that the products have quality problems, the samples may have been sold, even if they complain or file a lawsuit. It is difficult to obtain evidence. In order to reduce the occurrence of such problems, in the contract model text, it is clear that the product quality must comply with the mandatory provisions of the relevant national and industry standards, and should also comply with the company's express quality standards (in accordance with relevant national and industry standards when there is no explicit quality standard), Product use instructions, promotional materials, drawings and samples agreed by both parties.
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